Tip #4: Offer a variety of resident activities. Year after year, residents say they want a “sense of community” at their properties. It is up to the on-site teams to create that sense through programming at the community.

Our portals have several features that help you and your residents build a community, including a community calendar and features such as Who's My Neighbor?, the Marketplace, and Neighbor Recommendations. It is up to you to effectively utilize these tools to build a community for your residents..

Tip #22: Work with local vendors and companies to offer creative services for residents, such as $5 pizza night on Fridays. Residents simply call ahead with their order and pick up the pizza on the way home.

We've already done this for you. We work with several local and online merchants and vendors to negotiate EXCLUSIVE discounts for your residents, which are posted directly to your resident portal. With a resident card, your tenants can get discounts on anything from restaurants, to dry cleaning, to rental cars to anything else. Make sure your residents are aware of these offers so that they can take advantage of them and they will really appreciate not only the savings, but also the extra effort you put into taking care of their interests.